AFTER SALES SERVICE

AFTER SALES SERVICE CENTERS AND WARRANTIES

This is extremely important and absolute focus of Fuka Vietnam. We’ve held a lot of short-term training courses for free for customers who need an understanding of the product and how to operate in accordance with the use of technical regulations.Besides, we provide the operating procedures, manuals very detailed, helping customers operate can be assured when used.

In addition, we offer full service center, telephone Hotline 24 / 24h nationwide for convenient contact you when there is a technical problem.

AFTER PRODUCT SUPPLY, FUKA PERFORMANCE FOLLOWING PROCEDURES:

A- TRAINING AND TECHNOLOGY TRANSFER:

– The content of the training sessions are as follows:

– Training focused or individually, depending on the number of people taking the course

– The sale of technology transfer guidelines, operating manuals free products for specialized staff of the buyer.

TRAINING B- SAFETY RULES OF OPERATION – MAINTENANCE PRODUCTS:

The products are designed with the highest level of safety, but in the course of operation, should always pay attention and do the following:

1. Perform full operation, exactly as the user manual.

2. Avoid wet device to moisture, rain, low background … electrical short may occur.

3. Keep tidy, not to use unnecessary objects around the device to avoid dirt, fire, humidity.

4. Clean the device according to the regular schedule, to avoid dust and humidity.

5. Note preservation and transportation in bad weather to cover up carefully.

6. Perform checks and maintenance work in the best way according to guidelines used in conjunction with each model, each specific product category.

* Note:

– The training course planned for the period 1-30 days (depending on the product)

– Time histology project calendar (before receiving the product)

– The training focuses:

– The seller shall bear all expenditure relating to the curriculum and teachers.

– The Buyer shall bear all expenditure on venue hire, funding of student accommodation.

THE CENTER OF WARRANTY ON TERRITORY VIETNAM

* Service Center in the North:

+ Company Fuka Japan

+ Address: The 8th floor,No.68 Khuc Thua Du Street, Cau Giay Dist, Ha Noi city, Viet Nam

+ Phone: +84-2435.590.888

+ Fax: +84-2439.763.666

+ Hotline: 0919.75.65.85 – Email: fuka@fukajapan.com

* Central Service Center:

+ Address: 10th Floor, ACB Building, 218 Bach Dang Phuoc Ninh Ward, Hai Chau District, Da Nang City.

+ Hotline: 0919.75.65.85 – Email: fuka@fukajapan.com
* Headquarters in Southern warranty:
+ Address: No. 502 – 5th Floor, Tian Shan Plaza building at 800 Nguyen Van Linh Avenue, Tan Phu Ward, District 7, HCMC. Ho Chi Minh.

Tel: (+ 84-8) 54 06.11.96 / Fax: (+ 84-8) 54 11/15/66
+ Hotline: 0919.75.65.85 – Email: fuka@fukajapan.com

GOOD PRODUCTS – PROFESSIONAL SERVICES – DEDICATED TO CLIENTS – WHICH IS FUKA